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Garage door system

5
31 Décembre 2018 , Beverley , Ontario

We got a great product, well installed and run very smoothly. We also purchased a new garage door opener which is very quiet. This product was also well installed. Installers very pleasant and polite

Good new door upgrade after about 5 years of the cheap one our builder installed

4
31 Décembre 2018 , Andrew , Ontario

Very good on site visit service and installation. There was one minor snafu with our experience. Something went wrong with the planned / scheduling on our installation day... and it was rescheduled… En savoir plus Very good on site visit service and installation. There was one minor snafu with our experience. Something went wrong with the planned / scheduling on our installation day... and it was rescheduled successfully to the Saturday that followed the miss. Neighbours, however, like our new garage door and are interested in it.

Produit installé:

Standard+ Shaker CC Garage Door

Great service as usual

5
31 Décembre 2018 , Mark , Ontario

This is the 3rd set of Garaga doors I've had installed by Ram Doors and all three experiences have been great. Would highly recommend them to anyone!

Failure to Service - No Show

1
31 Décembre 2018 , Paul , Ontario

On December 20th I placed a call with reception for a service call, the receptionist assured me that the technician would be onsite between 1PM and 5PM on December 21st. On the 21st I left work at… En savoir plus On December 20th I placed a call with reception for a service call, the receptionist assured me that the technician would be onsite between 1PM and 5PM on December 21st. On the 21st I left work at noon in order to be onsite when the technician arrived, only to lose 4 hours from work and 4 hours of my vacation to wait for someone who never showed up. Not only was the technician a no show, I never even received a call to advise that the technician would not be onsite.

Réponse de l'entreprise:

Hi Paul, Thank you for your review. We would like to extend to you our most sincere apologies regarding our failure to show up at your residence to service your overhead door. The last few weeks have been pretty hectic as it usually gets just before the holidays, it is however not an excuse to not have let you know we wouldn't be able to make it out. We do pride ourselves on our excellent customer service and your service request should not have been an exception. Should you still require service, please do call us back as we would greatly appreciate the opportunity to help you in any way we can. Thank you and have a great day.

Exceptional Service

5
23 Novembre 2018 , Tom , Ontario

I am not in the habit of writing reviews but I was really impressed with the service I received from RAM doors this morning. I have an old garage door and the cables were off the tracks making it… En savoir plus I am not in the habit of writing reviews but I was really impressed with the service I received from RAM doors this morning. I have an old garage door and the cables were off the tracks making it difficult to open.

The installer adjusted and lubricated the door and it is now better than new. He was very helpful and very pleasant to deal with.

I would highly recommend this company and especially the installer that did my repair.

First-rate sales and installation

5
12 Septembre 2018 , Doug , Ontario

We actually got quotes from 3 garage door retailers/installers and settled on RAM for their professional and friendly approach.
They worked with us to finalize an installation date - which… En savoir plus We actually got quotes from 3 garage door retailers/installers and settled on RAM for their professional and friendly approach.
They worked with us to finalize an installation date - which changed a couple of times - and installed the door on the agreed date.
The installation went quickly - 3 hours - and was completed without incident.
I would definitely recommend this company in the future.